Our Verdict
Teamwork is what project management looks like when it’s designed for agencies rather than internal teams. Time tracking connects to invoicing and project budgets, so you know whether each client engagement is profitable – not just whether tasks are done. Client users get view-only access to their projects without seeing other clients’ work. The billing and retainer tracking features replace a separate spreadsheet most agencies maintain. For project-based businesses where profitability per client matters, Teamwork covers more ground than Asana or ClickUp.
Who Teamwork Is Best For
- Digital agencies running multiple billable client projects that need time tracking, budget visibility, and invoicing connected in one place
- Marketing consultancies that bill by retainer and need to monitor budget burn rate before they exceed scope
- Client services teams that want to share project progress with stakeholders through a branded portal without exposing internal team discussions
- Professional services firms where project profitability reporting directly informs resourcing decisions and account reviews
- Agencies managing recurring client work that need built-in retainer tracking rather than cobbling together separate tools
Who Should Look Elsewhere
- Internal teams without client billing needs - ClickUp or Asana are better fits
- Solo freelancers - simpler tools like Notion or Trello are more than sufficient
- Software development teams - Jira or Linear are better designed for sprint-based work
- Very large enterprises - Workfront or Microsoft Project handle enterprise complexity better
Features Breakdown
Time Tracking & Billing
Teamwork’s time tracking logs hours against specific tasks, projects, and clients. Tracked time feeds directly into invoicing – you can generate a client invoice from logged billable hours without re-entering data. Budget tracking shows how much of a project’s budget has been consumed in real time. Profitability reports compare tracked costs against billed amounts to show margin per client and project.
Project Templates
Teamwork’s project templates allow you to create a new client project by duplicating a configured template – tasks, milestones, assignees, and timelines carry over with relative date adjustments. For agencies that run similar engagements repeatedly (website builds, marketing retainers, brand projects), templates dramatically reduce the setup time for each new client engagement.
Client Access
Teamwork’s client users get a separate login with view access limited to their own project. They can see task status, project timelines, milestones, and files shared with them – without accessing other clients’ projects or internal team communication. This replaces status update emails and weekly report decks for client-facing project updates.
Resource Management
Grow plan adds resource management showing each team member’s allocated hours across all active projects for the coming weeks. Workload visualization identifies over-allocation before it causes missed deadlines. Managers can reassign tasks or adjust timelines based on capacity data. Forecasting tools project future capacity requirements based on planned project work.
Teamwork Pricing (Verified Apr-26)
Prices verified Apr-26. Always confirm on the vendor's site before purchasing.
| Plan | Type | Starting Price | Key Features |
|---|---|---|---|
| Free | Starter | $0 | 5 users, 2 projects, task management, basic time tracking |
| Starter | Small Agency | $10.99/user/mo | Unlimited projects, time tracking, client users, invoicing |
| Deliver | Growing Agency | $19.99/user/mo | Gantt charts, project templates, budgets, custom fields, profitability reporting |
| Grow | Scale | $54.99/user/mo | Portfolio management, resource management, advanced reporting, workload forecasting |
What We Like
- Time tracking integrates with project budgets and invoicing - client profitability in one place
- Client user access lets clients view project status without seeing confidential internal data
- Retainer billing tracks hours against monthly retainer agreements
- Project templates speed up new client onboarding
- Resource management on Grow shows team capacity across all projects
- 30-day trial - generous for evaluating a project management tool
Watch Out For
- More feature depth than simple internal teams need - overkill for non-client-facing use cases
- Interface requires onboarding investment compared to simpler tools
- Grow plan pricing ($54.99/user/mo) is expensive for larger agency teams
- Reporting depth on lower plans is limited
- Mobile app experience is weaker than the desktop version
Frequently Asked Questions
Before You Buy — Know This
- Teamwork's value is in the connection between time tracking, budgets, and invoicing. If you're not billing clients for time or tracking project profitability, you don't need this level of specificity - ClickUp or Asana cover general project management for less.
- Client user seats are separate from team user seats in Teamwork's pricing. Factor in how many clients will need view access when calculating your actual cost.
- The Deliver plan ($19.99/user/mo) is the tier where Teamwork's agency-specific features - budgets, profitability reporting, Gantt charts - come together. That's the plan to evaluate during the trial.
- Teamwork's 20% recurring affiliate commission with a 90-day cookie is competitive. The 90-day window reflects longer agency tool evaluation cycles.