Best Customer Support Software

Chatlio

Live Chat via Slack

7.7/10

Chatlio routes website live chat directly into your Slack workspace. Your team answers customer chats from Slack without switching to…

Best Slack Live Chat

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Kustomer

CRM-Powered Customer Service

8/10

Kustomer is the CRM-first customer service platform showing full customer history - every order, conversation, and action - in a…

Best CRM-First Support Platform

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Talkdesk

AI-Powered Cloud Contact Center

8.1/10

Talkdesk is the AI-powered cloud contact center platform for enterprise customer service operations handling voice, digital, and AI-first customer interactions…

Enterprise CCaaS Platform

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Gladly

People-Centered Customer Service

7.8/10

Gladly is the customer service platform that organizes support around people, not tickets. Every customer's full conversation history across all…

Best People-First Support Platform

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Dixa

Conversational Customer Service Platform

7.7/10

Dixa is the conversational customer service platform that treats support as a revenue driver. AI-powered routing, customer recognition, and agent…

Best European CS Platform

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Kayako

Unified Customer Service Platform

7.6/10

Kayako is the unified customer service platform connecting email, live chat, and social support in one view - with a…

Best for Journey-Aware Support

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Sprinklr Service

Enterprise Omnichannel Customer Service

7.6/10

Sprinklr Service is the enterprise customer service platform managing 30+ digital channels - social, messaging, email, chat, voice - from…

Most Channels in One Platform

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