CSAT Software
Software brands that include CSAT as a key feature.
Zendesk
Customer Support Platform
8.2/10
Zendesk is the gold standard for high-volume customer support. Omnichannel ticketing, advanced analytics, and SLA management - at a price…
🔥 Most Popular
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Help Scout
Customer Support for Growing Businesses
8/10
Help Scout is the customer support platform that feels like email but works like a help desk - clean, human-centric,…
Best Value
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Gorgias
E-Commerce Customer Support
8.1/10
Gorgias is the e-commerce customer support platform built around Shopify - deep order data in every ticket, automated responses to…
Best for E-Commerce
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LiveChat
Live Chat & Customer Engagement
8.2/10
LiveChat is the dedicated live chat platform that converts website visitors in real time. It's the right tool for businesses…
Best Dedicated Chat
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Freshdesk
Customer Support Software
8.3/10
Freshdesk is the most accessible customer support platform with a genuinely capable free plan. It covers ticketing, live chat, and…
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HappyFox
Help Desk & Customer Support
8.7/10
HappyFox is the enterprise-ready help desk for teams that need structured ticket management, strong SLA enforcement, and deep reporting -…
Best for SLA Compliance
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Hiver
Help Desk Built Inside Gmail
8.8/10
Hiver turns Gmail into a fully functional help desk. Teams that live in Google Workspace get shared inboxes, assignment, and…
Best Gmail Help Desk
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Olark
Simple Live Chat for Sales & Support
7.6/10
Olark is the focused live chat tool for businesses that want simple, reliable visitor conversations without the complexity of a…
Simplest Live Chat
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Front
Shared Inbox for Customer-Facing Teams
8/10
Front is the shared inbox platform that makes team email feel collaborative without feeling like a ticketing system. Designed for…
Best Shared Email Platform
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Gladly
People-Centered Customer Service
7.8/10
Gladly is the customer service platform that organizes support around people, not tickets. Every customer's full conversation history across all…
Best People-First Support Platform
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