Intelligent Routing Software
Software brands that include Intelligent Routing as a key feature.
Zendesk
Customer Support Platform
8.2/10
Zendesk is the gold standard for high-volume customer support. Omnichannel ticketing, advanced analytics, and SLA management - at a price…
🔥 Most Popular
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Kustomer
CRM-Powered Customer Service
8/10
Kustomer is the CRM-first customer service platform showing full customer history - every order, conversation, and action - in a…
Best CRM-First Support Platform
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Talkdesk
AI-Powered Cloud Contact Center
8.1/10
Talkdesk is the AI-powered cloud contact center platform for enterprise customer service operations handling voice, digital, and AI-first customer interactions…
Enterprise CCaaS Platform
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Gladly
People-Centered Customer Service
7.8/10
Gladly is the customer service platform that organizes support around people, not tickets. Every customer's full conversation history across all…
Best People-First Support Platform
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Dixa
Conversational Customer Service Platform
7.7/10
Dixa is the conversational customer service platform that treats support as a revenue driver. AI-powered routing, customer recognition, and agent…
Best European CS Platform
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Sprinklr Service
Enterprise Omnichannel Customer Service
7.6/10
Sprinklr Service is the enterprise customer service platform managing 30+ digital channels - social, messaging, email, chat, voice - from…
Most Channels in One Platform
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