Knowledge Base Software
Software brands that include Knowledge Base as a key feature.
Zoho Desk
Context-Aware Help Desk
8.8/10
Zoho Desk is the context-aware help desk that surfaces customer history from Zoho CRM directly in every ticket. The best…
Best Value Help Desk
Read Review →
HappyFox
Help Desk & Customer Support
8.7/10
HappyFox is the enterprise-ready help desk for teams that need structured ticket management, strong SLA enforcement, and deep reporting -…
Best for SLA Compliance
Read Review →
Hiver
Help Desk Built Inside Gmail
8.8/10
Hiver turns Gmail into a fully functional help desk. Teams that live in Google Workspace get shared inboxes, assignment, and…
Best Gmail Help Desk
Read Review →
Kustomer
CRM-Powered Customer Service
8/10
Kustomer is the CRM-first customer service platform showing full customer history - every order, conversation, and action - in a…
Best CRM-First Support Platform
Read Review →
Gladly
People-Centered Customer Service
7.8/10
Gladly is the customer service platform that organizes support around people, not tickets. Every customer's full conversation history across all…
Best People-First Support Platform
Read Review →
Kayako
Unified Customer Service Platform
7.6/10
Kayako is the unified customer service platform connecting email, live chat, and social support in one view - with a…
Best for Journey-Aware Support
Read Review →