Best Customer Support Software
Independent reviews, honest scores, and expert comparisons.
Tidio
Live Chat & AI Chatbots
7.9/10
Tidio is the live chat and AI chatbot platform built for e-commerce and small businesses. The free plan includes a…
Best Free Chatbot
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LiveAgent
All-in-One Help Desk Software
8/10
LiveAgent is the all-in-one help desk with the most complete feature set at its price point - ticketing, live chat,…
Best Value Help Desk
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Re:amaze
Help Desk for E-Commerce Brands
8.1/10
Re:amaze is the customer support platform for e-commerce brands that need live chat, helpdesk, and chatbot in one place -…
Best Gorgias Alternative
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Zoho Desk
Context-Aware Help Desk
8.8/10
Zoho Desk is the context-aware help desk that surfaces customer history from Zoho CRM directly in every ticket. The best…
Best Value Help Desk
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HappyFox
Help Desk & Customer Support
8.7/10
HappyFox is the enterprise-ready help desk for teams that need structured ticket management, strong SLA enforcement, and deep reporting -…
Best for SLA Compliance
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Hiver
Help Desk Built Inside Gmail
8.8/10
Hiver turns Gmail into a fully functional help desk. Teams that live in Google Workspace get shared inboxes, assignment, and…
Best Gmail Help Desk
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Front
Shared Inbox for Customer-Facing Teams
8/10
Front is the shared inbox platform that makes team email feel collaborative without feeling like a ticketing system. Designed for…
Best Shared Email Platform
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Olark
Simple Live Chat for Sales & Support
7.6/10
Olark is the focused live chat tool for businesses that want simple, reliable visitor conversations without the complexity of a…
Simplest Live Chat
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Trengo
Omnichannel Team Inbox
7.9/10
Trengo is the team inbox platform that consolidates WhatsApp Business, email, Instagram DMs, Facebook Messenger, and live chat into one…
Best WhatsApp Business Inbox
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Userlike
Live Chat & Messaging Platform
7.8/10
Userlike is the German live chat and messaging platform consolidating website chat, WhatsApp, and social messaging in one inbox -…
Best GDPR Live Chat
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