Skip to content
Just published: HubSpot vs ActiveCampaign — the most complete comparison for SMBs in 2026 Read it →

Live Chat Software

Software brands that include Live Chat as a key feature.

CR
Crisp
AI-Powered Customer Support Platform
8.8/10
Crisp is the AI-powered customer support platform for startups and small businesses — live chat, shared inbox, AI chatbot, and…
Best AI Support Platform for Startups
CHT
Chatra
Live chat and messaging for growing businesses
7.6/10
Chatra is a solid live chat tool for small e-commerce and SaaS teams. Free plan is generous, but scaling costs…
ZD
Zendesk
Customer Support Platform
8.2/10
Zendesk is the gold standard for high-volume customer support. Omnichannel ticketing, advanced analytics, and SLA management - at a price…
🔥 Most Popular
IN
Intercom
Customer Communications Platform
7.9/10
Intercom is the customer communications platform that connects live chat, in-app messaging, support automation, and product tours in a single…
Top Pick
HS
Help Scout
Customer Support for Growing Businesses
8/10
Help Scout is the customer support platform that feels like email but works like a help desk - clean, human-centric,…
Best Value
GR
Gorgias
E-Commerce Customer Support
8.1/10
Gorgias is the e-commerce customer support platform built around Shopify - deep order data in every ticket, automated responses to…
Best for E-Commerce
LC
LiveChat
Live Chat & Customer Engagement
8.2/10
LiveChat is the dedicated live chat platform that converts website visitors in real time. It's the right tool for businesses…
Best Dedicated Chat
FD
Freshdesk
Customer Support Software
8.3/10
Freshdesk is the most accessible customer support platform with a genuinely capable free plan. It covers ticketing, live chat, and…
TD
Tidio
Live Chat & AI Chatbots
7.9/10
Tidio is the live chat and AI chatbot platform built for e-commerce and small businesses. The free plan includes a…
Best Free Chatbot
LV
LiveAgent
All-in-One Help Desk Software
8/10
LiveAgent is the all-in-one help desk with the most complete feature set at its price point - ticketing, live chat,…
Best Value Help Desk