Omnichannel Support Software
Software brands that include Omnichannel Support as a key feature.
Crisp
AI-Powered Customer Support Platform
8.8/10
Crisp is the AI-powered customer support platform for startups and small businesses — live chat, shared inbox, AI chatbot, and…
Best AI Support Platform for Startups
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Zendesk
Customer Support Platform
8.2/10
Zendesk is the gold standard for high-volume customer support. Omnichannel ticketing, advanced analytics, and SLA management - at a price…
🔥 Most Popular
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Gorgias
E-Commerce Customer Support
8.1/10
Gorgias is the e-commerce customer support platform built around Shopify - deep order data in every ticket, automated responses to…
Best for E-Commerce
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LiveChat
Live Chat & Customer Engagement
8.2/10
LiveChat is the dedicated live chat platform that converts website visitors in real time. It's the right tool for businesses…
Best Dedicated Chat
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Freshdesk
Customer Support Software
8.3/10
Freshdesk is the most accessible customer support platform with a genuinely capable free plan. It covers ticketing, live chat, and…
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LiveAgent
All-in-One Help Desk Software
8/10
LiveAgent is the all-in-one help desk with the most complete feature set at its price point - ticketing, live chat,…
Best Value Help Desk
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Re:amaze
Help Desk for E-Commerce Brands
8.1/10
Re:amaze is the customer support platform for e-commerce brands that need live chat, helpdesk, and chatbot in one place -…
Best Gorgias Alternative
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Zoho Desk
Context-Aware Help Desk
8.8/10
Zoho Desk is the context-aware help desk that surfaces customer history from Zoho CRM directly in every ticket. The best…
Best Value Help Desk
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HappyFox
Help Desk & Customer Support
8.7/10
HappyFox is the enterprise-ready help desk for teams that need structured ticket management, strong SLA enforcement, and deep reporting -…
Best for SLA Compliance
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Trengo
Omnichannel Team Inbox
7.9/10
Trengo is the team inbox platform that consolidates WhatsApp Business, email, Instagram DMs, Facebook Messenger, and live chat into one…
Best WhatsApp Business Inbox
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